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FAQs
QUESTIONS BEFORE YOU PLACE YOUR ORDER:
How much does shipping cost?
The shipping cost may vary depending on the shipment location and the store's policy, such as the number of products purchased. You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and inputting your mailing address. The shipping cost will be updated immediately and displayed in your final cost.
Where do we deliver?
Can the order be delivered to multiple addresses?
Do you offer delivery to PO boxes or Military APO/ FPO addresses?
Is express shipping available?
Can I apply a promotion code after my purchase is complete?
How do i use a promo code on checkout?
Can I use 2 promo codes at the same time?
Can I place an order over the phone?
What type of payments do you accept?
QUESTIONS ABOUT ORDER STATUS AND DELIVERY:
How can I track my package?
What should I do if my tracking number doesn't work?
What should I do if a package is missing?
How long do refunds and replacements take?
When there are unknown charges, what should I do?
MODIFYING OR CHANGING AN ORDER:
How can I edit/cancel my order?
Is there a cancellation fee available?
How can I exchange my items?
PAYMENT:
When will my card be charged?
Why my payment isn't accepted?
OTHER:
What if I find something suspicious regarding my purchase?
How secure is my personal information?
What is the process for quality assurance?
Let us know if you have any issues with your order